John's Blog - Latest Comments in Apple Software Update

Re: Apple Software Update

mark — Tue, 16 Dec 2008 13:16:18 -0000

I did the update yesterday for the itunes and safari. Now I have lost my entire itunes library and it won't even open.
It says that quicktime is not available. Something went wrong with the update and I lost everything in itunes.

pissed

Re: Apple Software Update

Parallel Import Cars — Sun, 14 Dec 2008 01:04:32 -0000

Yes, I do agree on that. It's like imposing what to install without getting the approval from you. Imaging if they were installing some malware to track all the sites you visited without you even knowing it.

Re: Apple Software Update

PanShop — Tue, 11 Nov 2008 11:37:42 -0000

the problem here is not the software beign installed, but the way it is approached to the user, other annoyn thin is that quicktime comes with itunes, what if i only want one od the aforementioned programs?

apple has changed so much i can't hardly think of getting something from them, the're microsofthing little by little, so i'll just stick with a good choice and that woud be gnu, where i know exactly what am i getting

Re: Apple Software Update

kleeper — Thu, 23 Oct 2008 12:19:48 -0000

If only this browser had proper scripting... To sneak a browser with such behaviour problems! Like this one recently found: http://anotherquirk.blogspo...

Re: Apple Software Update

dasasd — Tue, 30 Sep 2008 21:14:05 -0000

Amen. shame on Apple for trying to sneak this piece of crap browser on my computer. Firefox ftw

Re: Apple Software Update

Markus Geschenke — Mon, 22 Sep 2008 10:03:28 -0000

One of my bigger problems with the updater and iTunes is, that my computer fall into bluescreen after the software update. I can only fix it, if I start the computer without any plugged USB device. What a crap.

Re: Apple Software Update

Steve — Tue, 09 Sep 2008 22:21:57 -0000

???
As far as I know I do not have "ANY" APPLE software running on my machine. If there is then it is sitting dormant.
Now I just received an apple screen popup on my computer saying;

Apple software update version 2.1.1 1.99MB

With NO explanation of what this is, what it will do or better yet........
"WHY AM I RECEIVING IT WHEN I DIDN'T ASK FOR IT???"

Now currently on my right I am cleaning my laptop of the nastiest virus I have seen in years which made it in through all of my security software. And what happens on my desktop....I receive a popup right through all my security software that I didn't ask for and do not see any need for.

I now see the need for both more security (new software) and a new outlook of almost complete untrusting of any company that PUSHES software on us. I don't like this but you just can't afford to blindly trust software of any kind these days unless YOU GO AND ASK OR LOOK FOR IT.

Re: Apple Software Update

rook — Fri, 29 Aug 2008 13:51:14 -0000

I totally agree here. i'm testing a webpage on a friend's computer here and since I've been on, I've had mcAffee ask me to update a subscription with two choices. "ask later" or "renew now". Where's my option for "NO!"

Veoh ask me to update my application. My only choice was "OK". I didn't have any other option.

This is constant for Windows users. It's amazing that the majority of the world uses the worst computer in the world.

Re: Apple Software Update

Billigflüge Thailand — Mon, 25 Aug 2008 11:52:56 -0000

This indeed is a very very nasty behaviour, but often practised by windows updates as well. I totally agree with you that this should stop, because it sucks!

Re: Apple Software Update

holgs — Sat, 16 Aug 2008 02:41:51 -0000

I agree. I am in the process of removing Safari right now after I just clicked "install" without looking. What an annoying piece of crap... I decided to try it, for kicks, but was unimpressed after working with the new firefox. Imagine if every big company started doing this.

Another thing. Have you noticed that there is a "watchdog" somewhere that won't let you kill AppleMobileDeviceService.exe from the task manager?

Re: Apple Software Update

jbiggs12 — Fri, 08 Aug 2008 08:01:10 -0000

I think you're right. Apple pushed Safari to millions of users, and this is wrong. People should have the choice of going onto their site and downloading it if they want it, and being a Mac user myself, I am sad to say that this isn't a new story. This has happened before, and Apple should really work on their user-friendliness, and by this I mean not ease of use with their software, but ease of use on their customers..

Re: Apple Software Update

Alex — Thu, 07 Aug 2008 18:04:29 -0000

Thank you for this article! I hated this "feature" so much that after googling for some solutions I was able to block that "update" from bothering me again. One can use the Tools menu in the Apple Software Update program to disable unwanted updates or installs.

Re: Apple Software Update

Will — Wed, 06 Aug 2008 00:22:32 -0000

All of you complaining about this should get a life.
Microsoft has done far far worse than this. Its about spreading the word. Come on guys! Business is about getting the word out and spreading what you've got to offer, using amy reasonable means. If you don't want it, click the appropriate button!
Anybody who refutes this should read the history of Microsoft...

Re: Apple Software Update

Betty — Tue, 05 Aug 2008 09:41:36 -0000

This "update" is Apple's way of saying:
"Oh, while we are *UPDATING* your software for you... we are also (by default) going to also *ADD* new Apple software to your machine."

I'm sure... in the future... Apple will slowly add more and more and more Apple software to your Windows machines.

Re: Apple Software Update

Kalle — Thu, 31 Jul 2008 10:22:11 -0000

I keep wondering: Whatever happened to trust?

I guess you can call me naïve, some might even call me stupid, but I wouldn't mind not having to review the options when updating my software. You know, just getting a small notification that a new, more secure version of my software is available and asking me if I want to install it. Just being able to click OK because I can TRUST that the company is honourable enough not to install a new software, be it Safari or iTunes or Google Toolbar for that matter, that I did not ask for.
At least that's what I call trust...

But from what I've read in many of the comments here, and I have read them all, this would not be a trust issue. Why? Just because I have the option to review the updates and opt-out? Because I can just uncheck the box?

Sure, I agree that is giving the users a freedom of choice. But just by the act of forcing the users to review the updates the element of trust is broken. You don't need to review procedures you trust because you TRUST them. That's the whole point of trust. But surely, anyone on the web not reviewing what they download must be stupid, right?

I agree. There are far too many dangers on the web to click ok on anything you see. But this is not a matter of anything, this is a matter of a manually installed update manager from a respected company. I would love to be able to trust that company. I would love to be able to trust the update managers of ALL the major software companies.

And that's where I think John has a point. Forcing users to review even the updates from respected companies makes the update process a chore for some users. Not for all users, but at least for me and perhaps many more. And when users think it's a chore, some will stop using update managers. That leaves people with old and vulnerable software and that would be a problem for any software, but web browsers in particular.

I myself no longer use the ASU but Itry to keep QuickTime updated manually. It's a bigger chore, but a lot less annoying one. Too bad trust is a hard thing to earn. The world is a lot easier and a lot more efficent when you can trust someone.

Re: Apple Software Update

Cha Boom — Mon, 28 Jul 2008 15:18:12 -0000

FIREFOX
I'm wondering how to get my Firefox working... I installed the application but it keeps on asking me to make Firefox my "default" application. I say no, and then firefox failed to work. Due to one of the firefox plug ins i installed. I'm so sick of this... I think I'd rather have Safari as my default application.

Re: Apple Software Update

Ignatz Horowitz — Mon, 28 Jul 2008 12:43:31 -0000

I've been getting these "Update Apple Software" pop-ups recently. The only reason I can see is from having installed an older version of Quicktime (didn't want the newer version where I'm forced, yes, forced) to DL iTunes with it. I just close 'em out without updating. Well, after reading all this, I tried to update Quicktime through the Player, and keep getting error messages telling me to restart Quicktime. Seeing how the only time I used Quicktime was to view an HD Nasa video, my solution is to uninstall Quicktime. It's worthless compared to Winamp, anyway. Maybe those annoying pop-ups will cease.

Re: Apple Software Update

sohbet — Sun, 27 Jul 2008 19:32:39 -0000

Hey Even when i unchecked it not to install safari, it still did and thanks a lot my friend

Re: Apple Software Update

Yves — Fri, 25 Jul 2008 10:18:52 -0000

Hey Even when i unchecked it not to install safari, it still did. Thats malware to me.

Re: Apple Software Update

Oooooooooohya — Wed, 23 Jul 2008 15:24:11 -0000

@ Bill, (translating his message)

I unintentionally knocked down a cup of coffee. When the waitress(software update) asked me if I wanted cream in my coffee I accidentally said yes. But now it's too late, my coffee has cream. I have to blame the restaurant (Apple) for this. Shame on you Steve Jobs. BE WARNED IF YOU LIKE BLACK COFFEE, DO NOT ADD CREAM. Else I will throw a temper tantrum, kill the waitress and burn your restaurant.

Re: Apple Software Update

Bill Manley — Tue, 22 Jul 2008 22:17:24 -0000

I unintentionally installed Safari with the I-tunes update like you show and now my Windows desktop computer is rendered useless. I am typing this off a laptop. I can't even get rid of Safari in safe mode. Does anybody know how to get rid of this piece of $%#^& software? If I have to pay $100 or more to get my computer fixed I will trash Apple every chance I get - forever. This malicious practice from Apple brings their esteem as a corporation into the same back alley with computer hacker scumbags. Shame on you Steve Jobes.. BE WARNED - DO NOT DOWNLOAD SAFARI IF YOU HAVE INTERNET EXPLORER.

Re: Apple Software Update

Oooooooooohya — Tue, 22 Jul 2008 04:41:14 -0000

I don't know whose agenda is worse. Apple trying to seed their browser by default. Or the CEO of Mozilla trying to dis-credit Safari and Apple's practices. If Apple was seeding something other than a browser. Would you even care? This is like the W.O.P.R. in War Games and you're still playing the browser wars. The once great big world, just got smaller because the internet fits in your pocket. Fact is, if you have an iPod, you need Safari to browse the internet and do cool things. It's a simple update. Geez... Would you feel better if Safari was not called Safari and bundle with iTunes by default? The only distrusting information I should be worried about are the comments posted here about Apple.

Re: Apple Software Update

Rich — Mon, 21 Jul 2008 21:29:10 -0000

Errr, better link:
http://img210.imageshack.us...

Re: Apple Software Update

Rich — Mon, 21 Jul 2008 21:26:35 -0000

Now we know the truth about the Mac/PC "Stuffed" ad:
http://img210.imageshack.us...

Re: Apple Software Update

Primeval — Sun, 20 Jul 2008 19:21:06 -0000

(literally the next page I stumbled across whilst cross-checking what is installed on my PC.Case in point...

http://msmvps.com/blogs/alu...

* BTW REVO UNINSTALLER, is excellent for removing 'hard to remove soft' and is also FREE. It also 'chases down' any crap left behind in the registry etc.